Appointment Setter

  • Kolkata
  • Remote: no
  • Full-Time

About the Job: Spine Mantra is seeking a dedicated Appointment Setter to schedule patient consultations and follow-up appointments. The Appointment Setter will play a crucial role in ensuring that our patients receive timely and efficient care.

Key Responsibilities:

  • Schedule patient appointments and follow-up consultations.
  • Confirm appointments and provide necessary information to patients.
  • Maintain accurate and up-to-date appointment records.
  • Coordinate with medical staff to manage appointment schedules.
  • Handle patient inquiries and provide excellent customer service.

Skills Required:

  • High school diploma or equivalent.
  • 1+ years of experience in a customer service or administrative role, preferably in a healthcare setting.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Proficiency in scheduling software and office applications.

Other Perks:

  • Informal dress code.
  • Performance bonuses.
  • Paid time off and flexible working hours.
  • Remote work options.
  • Tuition reimbursement based on discussion.
  • Professional development opportunities.
  • Employee recognition programs.
  • Relocation reimbursement based on discussion.

About the Company: Spine Mantra is India’s leading super-speciality clinic for spine health, offering advanced diagnosis and treatment. Our appointment setter will ensure that our patients receive the care they need in a timely and efficient manner.